Our website has undergone an upgrade to improve its user-friendliness. However, it is possible that your password from the previous website may not transfer to the new system. For security purposes, we are unable to view or reset your password in both the old and new systems. Consequently, you may need to reset your password on your own in order to access your account. To do so, kindly follow the steps outlined below.

Step 1. Click "My account" on the top of the page:

 

Step 2. Click the “Recover password?” in the drop down menu.

 

Step 3. Input your email in the next page. The system will send you an email to recover password associated with that email account.

 

Step 4. Open your email, and click the “Reset your password” button, it will bring to the password reset page.

 

If you still have difficulty in accessing your account, please give us a call or send email to us, we will help you out.  Thank you.